Guest Experience Leader - Beauty Retail & Services

Ulta Beauty; El Paso (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Ulta Beauty in El Paso, TX is seeking an Experience Manager to lead a high-performing team of stylists, guest coordinators, and managers. You will own guest experience, services, boutiques, and retail sales, ensuring exceptional service and consistent top-line growth.

This role emphasizes accountability, coaching, training, and developing talent, while maintaining Ulta's standards and policies. You will align team performance with store goals, drive NPS, and foster an inclusive, energetic

Qualifications

• Bachelor’s degree is preferred.
• Cosmetology license and/or a cosmetology management license where required by state law
• 2-3+ years relevant, fast-paced retail management work experience

Responsibilities

• Lead store performance goals across services, boutiques, and retail sales.
• Develop and coach a diverse team of stylists and guest coordinators.
• Ensure compliance with Ulta policies and store operating procedures.

Skills

Communication

Leadership

Retail management

Team leadership

Technology proficiency

Education

Bachelor’s degree preferred

Cosmetology license/management license (where required)

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty in El Paso, TX is seeking an Experience Manager to lead a high-performing team of stylists, guest coordinators, and managers. You will own guest experience, services, boutiques, and retail sales, ensuring exceptional service and consistent top-line growth.

This role emphasizes accountability, coaching, training, and developing talent, while maintaining Ulta's standards and policies. You will align team performance with store goals, drive NPS, and foster an inclusive, energetic