Guest Experience Leader, Beauty Retail

ULTA Beauty; Spring Hill (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

ULTA Beauty is seeking an Experience Manager in Spring Hill, TN. This role involves leading a team to deliver exceptional guest experiences while driving sales and profitability. Candidates should have 2-3+ years of retail management experience, a Bachelor’s degree, and a cosmetology license. Responsibilities include promoting team development, operational excellence, and ensuring compliance with company standards. The position requires proficient communication and organizational skills, along with a flexible work schedule that includes evenings and weekends.

Qualifications

• 2-3+ years of retail management experience.
• Advanced competency in salon services and guest experience.
• Strong financial management skills.

Responsibilities

• Lead a high-performing team to deliver sales growth.
• Ensure exceptional guest service and satisfaction.
• Drive profitability through operational excellence.

Skills

Basic technology proficiency

Excellent written and verbal communication

Strong collaboration and interpersonal skills

Strong organizational skills

Judgment in ambiguous situations

Education

Bachelor’s degree

Cosmetology license

Tools

Point of Sale system

Microsoft Office programs

Job description

ULTA Beauty is seeking an Experience Manager in Spring Hill, TN. This role involves leading a team to deliver exceptional guest experiences while driving sales and profitability. Candidates should have 2-3+ years of retail management experience, a Bachelor’s degree, and a cosmetology license. Responsibilities include promoting team development, operational excellence, and ensuring compliance with company standards. The position requires proficient communication and organizational skills, along with a flexible work schedule that includes evenings and weekends.