Guest Experience Leader

Chipotle Mexican Grill; Jonesboro (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food is prepared and served. The role includes training crew, maintaining an organized line, and assisting with office duties as needed.

The position emphasizes food safety, staff development, and delivering outstanding guest service. Prior restaurant experience and a high school diploma are required.

Qualifications

• Knowledge of cash handling policies and procedures.
• Understanding of food safety requirements and health department matters.
• Experience in delivering good customer service.
• Ability to train and develop front-of-house crew.

Responsibilities

• Ensure safe and high-quality food is prepared and served.
• Maintain a clean, organized line and functioning equipment.
• Assist with crew breaks, shift changes, and line schedules.
• Develop and cross-train front-of-house crew and participate in performance reviews.
• Handle office duties and maintain supplies as needed.

Skills

Cash handling

Food safety

Customer service

Crew training

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food is prepared and served. The role includes training crew, maintaining an organized line, and assisting with office duties as needed.

The position emphasizes food safety, staff development, and delivering outstanding guest service. Prior restaurant experience and a high school diploma are required.