Guest Experience Leader

Stand Out For Good, Inc.; Farmington (UT); On-site; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead to support store leadership in Farmington, UT. The role focuses on delivering an exceptional guest experience, upholding service standards, and leading team members to achieve store goals.

Reporting to Store Leadership, the Guest Lead coaches associates, maintains store presentation, and ensures compliance with policies while modeling respectful interaction and accountability throughout daily operations.

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.

Responsibilities

• Consistently delivers an exceptional guest experience
• Consistently adheres to guest service standards
• Acts as a positive role model, contributes to a culture of teamwork
• Coaches associates on guest interactions, recognizes great performance
• Demonstrates accountability and ownership of behaviors and results
• Embraces feedback and uses it to drive positive change
• Embraces change, leads through conflict and treats others with respect
• Maintains a clean and presentable store environment
• Assists in the construction of merchandising and window displays
• Represents the brand well by adhering to dress and grooming standards
• Completes opening/closing procedures as directed by management
• Adheres to loss prevention policies and procedures
• Participates in walk-throughs, communicates successes and opportunities
• Serves as leader on duty as needed
• Adheres to organizational Code of Conduct

Skills

Retail experience

Job description

Stand Out For Good, Inc. is seeking a Guest Lead to support store leadership in Farmington, UT. The role focuses on delivering an exceptional guest experience, upholding service standards, and leading team members to achieve store goals.

Reporting to Store Leadership, the Guest Lead coaches associates, maintains store presentation, and ensures compliance with policies while modeling respectful interaction and accountability throughout daily operations.