Kids Guest Lead: Retail Leadership & Guest Experience

Stand Out For Good, Inc.; Knoxville (TN); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead at our Knoxville location to supervise daily store operations and deliver outstanding guest experiences.

Reporting to Store Leadership, you will coach associates, maintain visual standards, and ensure compliant procedures while representing the brand with professionalism. The role emphasizes teamwork, accountability, and flexibility in a fast-paced retail environment.

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.

Responsibilities

• Consistently delivers an exceptional guest experience.
• Adheres to guest service standards and brand guidelines.
• Coaches associates on guest interactions and performance.
• Maintains clean, presentable store environment and visual displays.
• Performs opening/closing procedures as directed by management.
• Assists in merchandising, window displays, and loss prevention policies.
• Acts as a positive role model and leads through conflict while respecting others.

Job description

Stand Out For Good, Inc. is seeking a Guest Lead at our Knoxville location to supervise daily store operations and deliver outstanding guest experiences.

Reporting to Store Leadership, you will coach associates, maintain visual standards, and ensure compliant procedures while representing the brand with professionalism. The role emphasizes teamwork, accountability, and flexibility in a fast-paced retail environment.