Store Leader: Guest Experience & Growth

Stand Out For Good, Inc; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Stand Out For Good, Inc. in Austin, TX is seeking a Guest Engagement Assistant Store Leader to create an exceptional guest experience. You will hire, train, and develop a diverse team that forms authentic guest relationships in every interaction.

Your demeanor, presence, and passion must inspire the team. You will drive sales and achieve goals through leadership on the floor and by meeting guest experience targets.

Qualifications

• Strong communication skills with guests and staff.
• Proven record as hospitality leader with focus on guest satisfaction and revenue goals.
• Ability to recruit, train and develop a diverse team.
• Capable of maintaining an inviting, well-presented store environment.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve goals at individual, store and company level.
• Fosters team commitment and recognizes contributions to drive retention.
• Manages Mission Monday campaign to positively impact the community.

Skills

Communication

Hospitality leadership

Team development

Customer engagement

Relationship building

Sales leadership

Education

Bachelor’s degree preferred

Job description

Stand Out For Good, Inc. in Austin, TX is seeking a Guest Engagement Assistant Store Leader to create an exceptional guest experience. You will hire, train, and develop a diverse team that forms authentic guest relationships in every interaction.

Your demeanor, presence, and passion must inspire the team. You will drive sales and achieve goals through leadership on the floor and by meeting guest experience targets.