Guest Experience Leader

Ulta; Brighton (CO); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators, and boutique leads. You will drive guest experience, services, and retail sales while maintaining strong operations and compliance with company standards.

You will oversee performance metrics, develop talent, and ensure exceptional guest service across makeup, skincare, and salon offerings. A passion for beauty and leadership excellence is essential for success.

Qualifications

• 2-3+ years retail management experience.
• Cosmetics/beauty industry knowledge preferred.
• Strong leadership and people development skills.

Responsibilities

• Lead a high-performing team delivering top-line sales and guest experience.
• Oversee salon services, boutiques, and retail operations to meet goals.
• Develop staffing, coaching, and training plans for associates.

Skills

POS proficiency

Communication

Collaboration

Organization

Attention under pressure

Education

Bachelor’s degree preferred

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators, and boutique leads. You will drive guest experience, services, and retail sales while maintaining strong operations and compliance with company standards.

You will oversee performance metrics, develop talent, and ensure exceptional guest service across makeup, skincare, and salon offerings. A passion for beauty and leadership excellence is essential for success.