Guest Experience Lead: Welcome Desk & Free Bowling

Lucky Strike Entertainment Corporation; Goleta (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment Corporation in Goleta, CA is hiring a Greeter/Counter Desk Attendant. You will welcome guests, manage waits, ring sales at the counter, and assist with leagues and bowling operations. The role requires weekends and night availability, and 18+ age. Training on POS and cash procedures provided.

The position emphasizes friendly service and a positive guest experience in a lively entertainment venue with perks including free bowling and discounts on food and drinks.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Greet guests in person and over the phone
• Manage the waitlist and seating assignments
• Ring sales at the counter and follow cash control procedures
• Operate POS system and related equipment
• Provide basic bowling instruction and assist with leagues setup

Skills

Customer service

Telephone etiquette

Hospitality

Cash handling

Education

High School Diploma

Tools

POS system

Cash register

Job description

Lucky Strike Entertainment Corporation in Goleta, CA is hiring a Greeter/Counter Desk Attendant. You will welcome guests, manage waits, ring sales at the counter, and assist with leagues and bowling operations. The role requires weekends and night availability, and 18+ age. Training on POS and cash procedures provided.

The position emphasizes friendly service and a positive guest experience in a lively entertainment venue with perks including free bowling and discounts on food and drinks.