Guest Experience Ambassador – Bowling & Front Desk

Lucky-Strike-Entertainment; Riverside (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Riverside, CA is seeking a friendly Greeter/Counter Desk Attendant to warmly welcome guests, answer calls, manage the waitlist and ring sales at the counter. This entry-level role requires 18+ age and includes a night/weekend shift.

You will track lane availability, assist with leagues, alert mechanics to issues, and provide basic bowling instruction while upholding cash control procedures. Perks include free bowling and discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Job description

Lucky Strike Entertainment in Riverside, CA is seeking a friendly Greeter/Counter Desk Attendant to warmly welcome guests, answer calls, manage the waitlist and ring sales at the counter. This entry-level role requires 18+ age and includes a night/weekend shift.

You will track lane availability, assist with leagues, alert mechanics to issues, and provide basic bowling instruction while upholding cash control procedures. Perks include free bowling and discounts.