Guest Experience Host: Evening/Night Desk + Free Bowling

Lucky Strike Entertainment Corporation; Irvine (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Irvine, CA is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and support daily operations in a vibrant bowling and entertainment venue.

This role requires 18+ years of age, evening and weekend availability, and a customer-service mindset. You will ring sales at the counter, operate the POS and central panel, and help guests with basic bowling instruction while delivering a WOW experience.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Friendly demeanor

Excellent telephone etiquette

Customer service

Evening/weekend availability

Strong communication

Education

HS Diploma or equivalent

Tools

POS system

Central panel

Computers & PA system

Job description

Lucky Strike Entertainment in Irvine, CA is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and support daily operations in a vibrant bowling and entertainment venue.

This role requires 18+ years of age, evening and weekend availability, and a customer-service mindset. You will ring sales at the counter, operate the POS and central panel, and help guests with basic bowling instruction while delivering a WOW experience.