Guest Experience Lead | Skincare & Wax Sales

Anchor Point Management Group; La Grange (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

European Wax Center is seeking a Guest Service Associate to greet and assist guests at the La Grange, IL center. The role focuses on delivering a cheerful guest experience while helping guests understand our product portfolio and Strut 365 offerings.

Responsibilities include selling passes, guiding guests through reservations, and maintaining a clean, well-stocked front area. A high school diploma or GED is required, with previous customer-facing or sales experience a plus.

Qualifications

• High school diploma or GED required; or 1–2 years related experience or training.
• Experience in a customer-facing role, comfort with selling services or products.

Responsibilities

• Sell wax passes and educate guests on product portfolios and promotions.
• Open and close the center and manage guest flow.
• Maintain front-of-center appearance and restock shelves as needed.
• Answer questions and assist guests with schedules and reservations.
• Represent the brand with a cheerful, positive attitude and follow policies.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or GED

Job description

European Wax Center is seeking a Guest Service Associate to greet and assist guests at the La Grange, IL center. The role focuses on delivering a cheerful guest experience while helping guests understand our product portfolio and Strut 365 offerings.

Responsibilities include selling passes, guiding guests through reservations, and maintaining a clean, well-stocked front area. A high school diploma or GED is required, with previous customer-facing or sales experience a plus.