Guest Experience Lead & Retail Coach

Stand Out For Good, Inc.; Center Valley (Lehigh County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead to join our Center Valley, PA team. This role reports to Store Leadership and focuses on delivering outstanding guest service, maintaining compelling visual presentations, and guiding associate development to meet store goals.

You will coach team members, uphold service standards, and ensure smooth daily operations while representing our brand values and policies. This position offers growth opportunities within a rapidly expanding fashion company.

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.
• Physical ability to perform tasks including standing, sitting, reaching, kneeling; may lift 30 pounds regularly.

Responsibilities

• Consistently delivers an exceptional guest experience.
• Adheres to guest service standards and drives store-wide service excellence.
• Acts as a positive role model, coaching associates on guest interactions and performance.

Skills

Guest service

Coaching

Team leadership

Accountability

Dress code

Job description

Stand Out For Good, Inc. is seeking a Guest Lead to join our Center Valley, PA team. This role reports to Store Leadership and focuses on delivering outstanding guest service, maintaining compelling visual presentations, and guiding associate development to meet store goals.

You will coach team members, uphold service standards, and ensure smooth daily operations while representing our brand values and policies. This position offers growth opportunities within a rapidly expanding fashion company.