Guest Experience Lead – Reception & Check-In

Sterling Magnolia; Phoenix (AZ); Hybrid; USD 78,000 - 89,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

Sterling Magnolia in Phoenix, AZ is hiring a Receptionist to welcome guests, manage check-in and check-out, and provide information about facilities and services. The role emphasizes strong communication and a professional, friendly demeanor.

You will handle inquiries, maintain the reception area, and collaborate with teams to ensure smooth operations in a hybrid work setting. A high school diploma and English proficiency are required.

Qualifications

• High school diploma or equivalent is required.
• Strong communication skills and ability to work under pressure are essential.
• English proficiency is required for daily duties.

Responsibilities

• Greet guests and manage reception area.
• Assist with check-in and check-out processes.
• Provide information about facilities and services to guests.
• Handle inquiries from guests and staff.
• Maintain a welcoming and professional reception environment.

Skills

Customer service

Communication

English proficiency

Greet guests

Education

High school diploma

Tools

Project management software

Communication platforms

Data analysis tools

Job description

Sterling Magnolia in Phoenix, AZ is hiring a Receptionist to welcome guests, manage check-in and check-out, and provide information about facilities and services. The role emphasizes strong communication and a professional, friendly demeanor.

You will handle inquiries, maintain the reception area, and collaborate with teams to ensure smooth operations in a hybrid work setting. A high school diploma and English proficiency are required.