Guest Experience Educator — Retail & Community Impact

lululemon; Tampa (FL); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Résumé du poste

lululemon is seeking an Educator to deliver world-class guest experiences and expert product education in our Tampa store. You will engage with guests, explain product benefits, and support seamless, omnichannel shopping experiences including in-store, online pickup, and ship-from-store options.

The role emphasizes dynamic floor presence, teamwork, and a culture of inclusion, integrity, and enthusiasm. Availability for evenings, weekends, and holidays is expected.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)

Responsabilités

• Interact with guests to ensure a great guest experience.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.

Formation

High school diploma, GED, or equivalent

Description du poste

lululemon is seeking an Educator to deliver world-class guest experiences and expert product education in our Tampa store. You will engage with guests, explain product benefits, and support seamless, omnichannel shopping experiences including in-store, online pickup, and ship-from-store options.

The role emphasizes dynamic floor presence, teamwork, and a culture of inclusion, integrity, and enthusiasm. Availability for evenings, weekends, and holidays is expected.