Guest Experience Educator & Product Expert

lululemon; Massachusetts; Presencial; USD 58.741.000 - 67.595.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Descripción de la vacante

lululemon Athletica is seeking an Educator to deliver world-class guest experiences in our stores. You will engage guests, share product education, and authentically communicate our community and culture to help guests move, grow and be well.

You will work with a dynamic team to perform on-floor responsibilities, support store operations, and uphold safety and company standards while contributing to an inclusive environment.

Formación

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.
• Willing to work a flexible schedule including evenings, weekends, and holidays.

Responsabilidades

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate end-to-end guest experience with accurate and timely guest transactions and omnichannel programs.
• Move dynamically on the floor to engage with guests and attend to store needs.
• Receive guest feedback and partner with store leadership to take action.

Conocimientos

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Educación

High school diploma, GED, or equivalent

Descripción del empleo

lululemon Athletica is seeking an Educator to deliver world-class guest experiences in our stores. You will engage guests, share product education, and authentically communicate our community and culture to help guests move, grow and be well.

You will work with a dynamic team to perform on-floor responsibilities, support store operations, and uphold safety and company standards while contributing to an inclusive environment.