Guest Experience Lead — Onsite Front Desk (Temporary)

Hawthorne Lane; Washington (District of Columbia); On-site; USD 25,000 - 36,000; Part time

Job summary

Hawthorne Lane in Washington, DC, is seeking a temporary Front Desk Associate to create a welcoming and seamless experience for visitors and staff. You will greet guests, answer calls, manage meeting logistics, and support day-to-day office operations onsite through October.

The role requires professional, personable service, attention to detail, and a team-focused attitude as you represent the firm in person. This is an on-site, temporary assignment in the DC office.

Qualifications

• Experience in front desk, reception, or hospitality roles.
• Strong communication and professional presentation.
• Customer-focused and detail-oriented in a fast-paced environment.

Responsibilities

• Greet visitors and manage the reception desk.
• Answer and direct incoming calls and relay messages.
• Coordinate visitor arrivals and inform internal teams in a timely manner.
• Assist employees and guests with day-to-day needs in shared spaces.
• Maintain an orderly, inviting reception and hospitality area.
• Distribute mail and documents; provide general administrative support.
• Support ad hoc projects as needed.

Skills

Customer service

Front desk

Hospitality

Professional communication

Attention to detail

Job description

Hawthorne Lane in Washington, DC, is seeking a temporary Front Desk Associate to create a welcoming and seamless experience for visitors and staff. You will greet guests, answer calls, manage meeting logistics, and support day-to-day office operations onsite through October.

The role requires professional, personable service, attention to detail, and a team-focused attitude as you represent the firm in person. This is an on-site, temporary assignment in the DC office.