Dynamic Front Office Manager (Temp) – DC Hotel

Socket.dev; Washington (District of Columbia); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Vacation and sick days

401(k) with company match

Tuition reimbursement

Employee stock purchase program

Travel discounts

Learning and advancement opportunities

Job summary

The District Hotel in Washington, DC is seeking a Front Office Manager to guide guest arrivals and departures with exceptional service. You will supervise the front desk, bell, and valet teams, manage schedules, and ensure seamless operations across departments.

Qualifications include 2+ years of hotel leadership and 3-5 years related experience, with strong communication and problem-solving skills. This is a temporary, 3-9 month engagement with comprehensive benefits included.

Qualifications

• High school graduate or equivalent.
• 2+ years of managerial experience in a hotel.
• 3-5 years of related experience.
• Strong leadership and problem-solving skills.
• Excellent interpersonal and communication skills.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Oversee Front Office and related services to ensure seamless guest flow.
• Supervise front desk, bell, and valet; manage schedules and performance.
• Coordinate with housekeeping and other departments for room inventory and revenue.
• Monitor guest feedback and resolve issues to maintain service excellence.
• Ensure training and onboarding for new team members; adhere to agreements.
• Maintain relationships with suppliers and internal stakeholders.
• Communicate effectively in English; second language is a plus.
• Meet timelines set by Director of Guest Services/GM.
• Participate in guest room inspections; uphold safety standards.
• Perform other related activities as requested.

Skills

Leadership

People management

Customer service

Communication

Scheduling

Problem solving

Multitasking

Flexibility

Education

Bachelor’s degree

Job description

The District Hotel in Washington, DC is seeking a Front Office Manager to guide guest arrivals and departures with exceptional service. You will supervise the front desk, bell, and valet teams, manage schedules, and ensure seamless operations across departments.

Qualifications include 2+ years of hotel leadership and 3-5 years related experience, with strong communication and problem-solving skills. This is a temporary, 3-9 month engagement with comprehensive benefits included.