Guest Experience Lead | Inclusive Store Leadership

lululemon; Charlottesville (VA); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking an Assistant Manager, Guest Experience in Charlottesville, VA. You will lead from the floor, build a diverse team, coach staff, and ensure an outstanding guest experience aligned with company values. The role involves budget oversight, merchandising, and store-wide operations to support growth.

The position requires a minimum of 1 year in people management and leadership experience, with the ability to work a variable schedule including weekends and holidays.

Qualifications

• Must be legally authorized to work in the country where the store is located.
• 1 year people management experience
• 1 year leadership experience including managing business operations and processes

Responsibilities

• Lead and develop store team members and foster an inclusive environment.
• Deliver exceptional guest experience on the floor and address guest issues.
• Review business data to inform planning, sales, and staffing.
• Maintain product presentation and visual merchandising excellence.
• Open and close the store according to procedures.
• Manage delegated budget and labor hours.

Skills

People management

Leadership

Guest experience

Team building

Decision making

Communication

Job description

lululemon is seeking an Assistant Manager, Guest Experience in Charlottesville, VA. You will lead from the floor, build a diverse team, coach staff, and ensure an outstanding guest experience aligned with company values. The role involves budget oversight, merchandising, and store-wide operations to support growth.

The position requires a minimum of 1 year in people management and leadership experience, with the ability to work a variable schedule including weekends and holidays.