Guest Experience Lead: Housekeeping Supervisor

Coury Hospitality; Grapevine (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Coury Hospitality in Grapevine, TX is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, supervise staff, and ensure cleanliness and safety standards. You will assist the Housekeeping Director, assign room attendants, inspect facilities, train staff, and enforce safety policies; the role requires flexibility, weekend availability, and strong guest-service orientation.

Experience in supervisory roles and proficiency with Word/Excel are a plus; you’ll monitor payroll,

Qualifications

• High school diploma or equivalent required.
• Proficient computer skills and experience with Word and Excel is a plus.
• Previous housekeeping and supervisory experience.
• Must have an aptitude for guest services and have a positive attitude.
• Must be able to work on a flexible schedule including weekends and holidays.

Responsibilities

• Assist Director of Housekeeping in his/her absence to facilitate daily housekeeping operations and provide feedback on staff performance.
• Assist in determining work assignments for room attendants and support staff according to staffing guides and occupancy rate; distribute assignments and adjust during shifts.
• Ensure an attractive and clean facility for guests in rooms and public areas, including offices and supply closets.
• Monitor progress of housekeeping associates; ensure training and adherence to policies and standards.
• Make sure all housekeeping staff clock in properly and are in uniform each workday, and assist with payroll budgeting locally.

Skills

High school diploma/eq

Computer skills (Word/Excel)

Housekeeping supervisory experience

Guest services aptitude

Flexibility (weekends/holidays)

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Coury Hospitality in Grapevine, TX is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, supervise staff, and ensure cleanliness and safety standards. You will assist the Housekeeping Director, assign room attendants, inspect facilities, train staff, and enforce safety policies; the role requires flexibility, weekend availability, and strong guest-service orientation.

Experience in supervisory roles and proficiency with Word/Excel are a plus; you’ll monitor payroll,