Assistant Housekeeping Supervisor - Lead Guest Cleanliness

Raines Company; Grapevine (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Raines Co. in Grapevine, Texas seeks a Housekeeping Supervisor to ensure cleanliness standards are met across guest areas and rooms. You will train staff, assign tasks, monitor safety, and handle guest requests with a focus on service quality.

This role requires prior supervisory experience in hospitality, alignment with brand standards, and a high school diploma or equivalent. Raines is an Equal Opportunity Employer committed to diversity and growth opportunities within the company.

Qualifications

• Experience in hospitality industry as a room attendant or similar role.
• Experience with specific Brand as it applies.
• Minimum High school diploma, GED or equivalent

Responsibilities

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Assign tasks and inspect work to ensure it’s up to standard
• Provide training for team members
• Assist in the overall supervision of the department
• Inventory supplies and provide lists of needed items in a timely fashion
• Investigate complaints regarding housekeeping services and take corrective action
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Skills

Supervisory experience

Training skills

Customer focus

Education

High school diploma, GED, or equivalent

Job description

Raines Co. in Grapevine, Texas seeks a Housekeeping Supervisor to ensure cleanliness standards are met across guest areas and rooms. You will train staff, assign tasks, monitor safety, and handle guest requests with a focus on service quality.

This role requires prior supervisory experience in hospitality, alignment with brand standards, and a high school diploma or equivalent. Raines is an Equal Opportunity Employer committed to diversity and growth opportunities within the company.