Housekeeping Supervisor - Guest Experience Lead

Crestline Hotels & Resorts; Frisco (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Crestline Hotels & Resorts in Frisco, Texas is seeking a Housekeeping Supervisor to directly supervise and coordinate the housekeeping staff and ensure guest satisfaction. The role requires strong attention to cleanliness, inventory management, and staff performance to maintain service standards.

Responsibilities include supervising Room Attendants, checking rooms, coordinating training, addressing deficiencies, and ensuring safety and security of supplies and equipment.

Qualifications

• Six months to one year of related supervisory experience.
• High school diploma or GED.

Responsibilities

• Directly supervise and coordinate housekeeping staff to ensure guest satisfaction.
• Monitor cleanliness, sanitation, and organization of assigned areas.
• Maintain knowledge of room status and update/discrepancies.
• Inspect rooms and common areas for quality and report deficiencies.

Skills

Supervisory experience

Customer service

Staff training

Education

High School Diploma or GED

Job description

Crestline Hotels & Resorts in Frisco, Texas is seeking a Housekeeping Supervisor to directly supervise and coordinate the housekeeping staff and ensure guest satisfaction. The role requires strong attention to cleanliness, inventory management, and staff performance to maintain service standards.

Responsibilities include supervising Room Attendants, checking rooms, coordinating training, addressing deficiencies, and ensuring safety and security of supplies and equipment.