Guest Experience Lead: Hotel & RV Services

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Day-one medical coverage

Annual performance bonus

Paid time off

Job summary

A prominent recruitment agency in Indiana, Pennsylvania is looking for a Hotel Services Representative to provide exceptional guest service. The role involves assisting guests with reservations, delivering items, and ensuring regulatory compliance. Ideal candidates possess strong interpersonal skills, proficiency in Microsoft applications, and a high school diploma or equivalent. This is a fast-paced position that requires the ability to work evenings, weekends, and holidays as needed, and offers a supportive environment for career growth.

Qualifications

• Must be 18 years of age or older.
• One to six months of related experience and/or training is preferred.
• Experience with hotel reservation systems is a plus.

Responsibilities

• Assist guests with hotel room reservations and inquiries.
• Ensure compliance with regulations in all tasks.
• Provide excellent customer service at all times.

Skills

Interpersonal skills

Microsoft applications

Written and verbal communication

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Internet Explorer

Job description

A prominent recruitment agency in Indiana, Pennsylvania is looking for a Hotel Services Representative to provide exceptional guest service. The role involves assisting guests with reservations, delivering items, and ensuring regulatory compliance. Ideal candidates possess strong interpersonal skills, proficiency in Microsoft applications, and a high school diploma or equivalent. This is a fast-paced position that requires the ability to work evenings, weekends, and holidays as needed, and offers a supportive environment for career growth.