Guest Experience Ambassador

MHG Hotels; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k with Employer Contribution

Paid Time Off

Medical, Dental, Vision

Hotel Room Discounts

Job summary

A hospitality company in Indianapolis is seeking a Guest Service Representative. In this role, you will greet guests warmly, handle check-ins and check-outs, respond to requests, and ensure a pleasant stay. Strong communication skills and attention to detail are essential. The position offers flexible shifts and various benefits including medical, dental, vision, and vacation. Join a team that values high performance and diversity in a dynamic environment.

Qualifications

• Ability to stand for long periods and visually verify information in various formats.
• Skills to grasp, manipulate, and lift objects weighing less than 25 pounds.

Responsibilities

• Organize and process guest check‑on/check‑outs.
• Respond to and resolve guest requests effectively.
• Provide guests with room and hotel information.

Skills

People-oriented demeanor

Attention to detail

Communication skills

Professional demeanor

Job description

A hospitality company in Indianapolis is seeking a Guest Service Representative. In this role, you will greet guests warmly, handle check-ins and check-outs, respond to requests, and ensure a pleasant stay. Strong communication skills and attention to detail are essential. The position offers flexible shifts and various benefits including medical, dental, vision, and vacation. Join a team that values high performance and diversity in a dynamic environment.