Guest Experience Lead — Casino Service

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

A premier gaming establishment in Indiana seeks motivated individuals for a dynamic role. Responsibilities include providing excellent customer service, addressing guest issues, and ensuring a clean work environment. Candidates must be 18 years or older, possess a high school degree or equivalent, and demonstrate strong communication skills. Join a fast-paced team and enjoy a supportive work culture with growth opportunities.

Qualifications

• Must be 18 years of age.
• High School Degree or equivalent work experience.
• Ability to read, write, comprehend, and speak English.

Responsibilities

• Provide outstanding internal and external service as per guidelines.
• Resolve guest issues in the absence of the Supervisor.
• Monitor incoming ACD phone calls for quality service.

Skills

Customer service

Problem solving

Communication

Attention to detail

Education

High School Degree or equivalent

Job description

A premier gaming establishment in Indiana seeks motivated individuals for a dynamic role. Responsibilities include providing excellent customer service, addressing guest issues, and ensuring a clean work environment. Candidates must be 18 years or older, possess a high school degree or equivalent, and demonstrate strong communication skills. Join a fast-paced team and enjoy a supportive work culture with growth opportunities.