Guest Experience Lead — Games & Attractions

Dave & Buster's Management Corporation, Inc.; Taylor (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

50% off food, beverages, activities, &

Unlimited gameplay

Tuition Reimbursement

Internal career growth

New Center Opening Team

Rewards & recognition

Benefits & PTO

Family Fund

Certified Trainer

Job summary

Main Event Entertainment is seeking a Games Attendant to be at the center of the action on our games floor. You will be tech-savvy, outgoing, and help guests create FUN memories while guiding them through our games and entertainment options.

You will monitor a variety of games and activities to ensure safety and stock levels, provide top-notch service, and assist guests with redemptions. The role includes basic repairs and coordinating with the Technical Team, with open, mid-day, or closing

Qualifications

• Experience in a similar role is a plus but not required.
• Comfortable with technology and willing to learn new things.
• Able to interact with guests and provide excellent service.

Responsibilities

• Monitor activities to ensure games are stocked, clean and safe.
• Provide exceptional guest service and create memorable experiences.
• Keep games and Winner’s Choice clean and stocked.
• Assist guests with questions about point redemption.
• Perform minor repairs to games and laser tag vests.
• Report wear-and-tear or damage to the Technical Team.
• Maintain cleanliness and safety standards.
• Welcome and engage with guests as a FUN ambassador.
• Perform opening, mid-day, or closing duties.

Skills

Guest-focused mindset

Tech-savvy

Teamwork

Communication

Shift flexibility

Job description

Main Event Entertainment is seeking a Games Attendant to be at the center of the action on our games floor. You will be tech-savvy, outgoing, and help guests create FUN memories while guiding them through our games and entertainment options.

You will monitor a variety of games and activities to ensure safety and stock levels, provide top-notch service, and assist guests with redemptions. The role includes basic repairs and coordinating with the Technical Team, with open, mid-day, or closing