Guest-Focused Games Operator

Dave & Buster's Management Corporation, Inc.; Deer Park (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

50% off food

Unlimited gameplay

Tuition reimbursement

New Center Opening Team

Rewards program

Paid time off

Family Fund

Certified Trainer

Job summary

Main Event Entertainment is seeking a Games Attendant to lead guests on our games floor. You are tech-savvy, outgoing, and capable of creating FUN memories by knowing our games and entertainment options, and recommending activities based on guests’ interests.

You will monitor activities, ensure safety, stock and clean games, assist with prize redemptions, perform minor repairs, and collaborate with the Technical Team. Join us to help guests create memorable moments.

Qualifications

• Experience in a similar role is a plus but not required.
• Guest-focused mindset and passion for guest experiences.
• Savvy with technology and a willingness to learn new things.
• Strong teamwork and communication with management, team members, and guests.
• Availability to work days, nights, and weekends.

Responsibilities

• Monitor activities (Laser Tag, Mini Golf, Gravity Ropes, Escape Rooms, Gel Blasters, Rock Climbing) for safety and readiness.
• Provide exceptional guest service to create memorable experiences.
• Keep games and Winner’s Choice clean and stocked.
• Assist Guests with questions on point redemption.
• Perform minor repairs to games and laser tag vests.
• Report wear and damage to games or equipment to the Tech Team.
• Uphold cleanliness and safety standards.
• Greet guests and engage as an ambassador of FUN.
• Perform opening, mid-day, or closing duties.

Skills

Guest focus

Tech savvy

Teamwork

Communication

Flexible schedule

Job description

Main Event Entertainment is seeking a Games Attendant to lead guests on our games floor. You are tech-savvy, outgoing, and capable of creating FUN memories by knowing our games and entertainment options, and recommending activities based on guests’ interests.

You will monitor activities, ensure safety, stock and clean games, assist with prize redemptions, perform minor repairs, and collaborate with the Technical Team. Join us to help guests create memorable moments.