Guest Experience Lead - Front Desk Supervisor

Pyramid Global Hospitality; Houston (TX); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee discounts on hotel stays

Job summary

A leading hospitality group in Houston is seeking a Front Desk Supervisor to oversee daily operations and ensure exceptional guest service. Candidates should have at least two years of experience in hotel front office operations and strong communication skills. This full-time position offers a competitive hourly wage of $17.00. Join a supportive team dedicated to creating excellent guest experiences.

Qualifications

• Two years experience in hotel front office operations.
• Strong organizational and people skills.
• Advanced understanding of guest services.

Responsibilities

• Oversee daily operations of the front office.
• Ensure exceptional guest service and efficient check-in/out.
• Support the Front Office Manager.

Skills

Guest services

Organizational skills

Communication skills

Customer service

Problem-solving

Tools

Hotel reservation management software

Microsoft Office Suite

Job description

A leading hospitality group in Houston is seeking a Front Desk Supervisor to oversee daily operations and ensure exceptional guest service. Candidates should have at least two years of experience in hotel front office operations and strong communication skills. This full-time position offers a competitive hourly wage of $17.00. Join a supportive team dedicated to creating excellent guest experiences.