Guest Experience Lead, Front Desk Supervisor

Shaner Hotels; Fort Lauderdale (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Shaner Hotels is looking for a Front Desk Supervisor for our Fort Lauderdale Downtown Courtyard by Marriott. This position involves leading Front Desk functions and ensuring guest satisfaction. Ideal candidates should have at least one year of experience in a similar role, and possess strong communication skills, with bilingual abilities being a plus.

Join us to enhance your career in hospitality at this beautiful hotel with great amenities located near Fort Lauderdale Beach.

Qualifications

• Minimum one year experience in a similar position.
• Ability to communicate satisfactorily with guests, management, and co-workers.
• Knowledge of local activities and attractions.

Responsibilities

• Supervise all aspects of the Front Desk functions according to hotel standards.
• Direct and implement a strong service and management philosophy.
• Handle guest complaints to ensure satisfaction.

Skills

Supervisory skills

Communication

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Some college preferred

Job description

Shaner Hotels is looking for a Front Desk Supervisor for our Fort Lauderdale Downtown Courtyard by Marriott. This position involves leading Front Desk functions and ensuring guest satisfaction. Ideal candidates should have at least one year of experience in a similar role, and possess strong communication skills, with bilingual abilities being a plus.

Join us to enhance your career in hospitality at this beautiful hotel with great amenities located near Fort Lauderdale Beach.