Guest Experience Lead - Front Desk & Reception

One Wagoner County; Broken Arrow, Northern (OK, KY); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Zeeco is seeking a Receptionist to be the first point of contact for visitors and colleagues at the Zeeco Global Technology Center. The role requires professionalism, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.

You will greet visitors, answer phones, coordinate front desk operations, manage mail, scheduling, and support basic security procedures to maintain a welcoming and secure lobby and conference center.

Qualifications

• Strong verbal and written communication.
• Greet visitors professionally and handle inquiries politely.
• Friendly, approachable and positive attitude.
• Multitask, prioritize, and manage time effectively.
• Proficient in Microsoft Office Suite; familiar with office equipment.

Responsibilities

• Greeting and welcoming visitors.
• Answering, screening, and forwarding phone calls.
• Maintaining a tidy and presentable reception lobby, front desk and Visitor Conference Center.
• Managing mail and deliveries, as necessary.
• Scheduling appointments and updating calendars.
• Enforcing basic security procedures (visitor sign in sheets, issuing visitor badges, auditing, and reports).
• Performing clerical duties such as email, data entry, facilities ticket software portal, and ordering supplies.

Skills

Communication Skills

Customer Service

Interpersonal Skills

Organizational Skills

Technical Skills

Education

High school diploma or GED

Office Management certification (preferred)

Tools

Microsoft Office Suite

Job description

Zeeco is seeking a Receptionist to be the first point of contact for visitors and colleagues at the Zeeco Global Technology Center. The role requires professionalism, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.

You will greet visitors, answer phones, coordinate front desk operations, manage mail, scheduling, and support basic security procedures to maintain a welcoming and secure lobby and conference center.