Front Desk & Visitor Experience Specialist

BeInBA

Broken Arrow (OK)

Hybrid

USD 26,000 - 38,000

Full time

14 days+

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Job summary

Zeeco is seeking a Receptionist to be the first point of contact for visitors and colleagues in a fast-paced environment at the Global Technology Center. You will manage the front desk, answer calls, greet guests, coordinate lobby operations, and support clerical tasks to ensure a professional experience.

The role requires professionalism, strong communication, and the ability to multitask. Excellent customer service and a calm, proactive approach are essential to success in this position.

Qualifications

  • High school diploma or GED required.
  • Preferred: Office Management certification or related field.

Responsibilities

  • Greeting and welcoming visitors.
  • Answering, screening, and forwarding phone calls.
  • Maintaining a tidy and presentable reception lobby and front desk.
  • Managing mail and deliveries as needed.
  • Scheduling appointments and updating calendars.
  • Enforcing basic security procedures (visitor sign-in sheets, badges, reports).
  • Performing clerical duties such as email, data entry, facilities ticket portal, and ordering supplies.

Skills

Communication Skills
Customer Service
Interpersonal Skills
Organizational Skills
Technical Skills

Education

High school diploma or GED

Tools

Microsoft Office
Office equipment

Job description

Receptionist
Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.

JOB SUMMARY:

The Receptionist is the first point of contact for all Zeeco visitors and colleagues. This role requires professionalism, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. This Role is responsible for the Zeeco Global Technology Center reception lobby and front desk experience, efficiently answering phone calls, greeting visitors, clients, customers and employees and coordinating the functions of the reception lobby and front desk and Visitor Conference Center.

PERSONAL ATTRIBUTES

  • Professional appearance and demeanor.
  • Ability to remain calm under pressure.
  • Resourcefulness and proactive problem-solving.
  • Customer service-oriented attitude.
  • Promptness.

RESPONSIBILITIES

  • Greeting and welcoming visitors.
  • Answering, screening, and forwarding phone calls.
  • Maintaining a tidy and presentable, and ready to use reception lobby, front desk and Visitor Conference Center.
  • Managing mail and deliveries, as necessary.
  • Scheduling appointments and updating calendars.
  • Enforcing basic security procedures (visitor sign in sheets, issuing visitor badges, auditing, and reports).
  • Performing clerical duties such as email, data entry, facilities ticket software portal, and ordering supplies.

REQUIREMENTS:

Skills & Competencies

  • Communication Skills: Strong verbal and written communication.
  • Customer Service: Ability to greet visitors professionally and handle inquiries politely.
  • Interpersonal Skills: Friendly, approachable, and able to maintain a positive attitude.
  • Organizational Skills: Ability to multitask, prioritize, and manage time effectively.
  • Technical Skills: Proficiency in Microsoft Office Suite and familiarity with office equipment (printers, fax machines, etc.).

MINIMUM EDUCATION REQUIREMENTS:

  • High school diploma or GED.
  • Preferred: Additional certification in Office Management or related fields is a plus.
Working at Zeeco means being part of a people-centric culture and environment built on mutual respect, personal encouragement, professional integrity, and limitless opportunity. Join Zeeco and embark on a fulfilling journey where innovation, collaboration, and personal and professional growth converge.
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