Guest Experience Lead - Front Desk & Office Concierge

Environmental Air Systems; High Point (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Environmental Air Systems is seeking a professional receptionist to be the welcoming first point of contact for employees, clients, and visitors at our High Point office. You will manage front desk duties, answer calls, provide information, and keep the lobby neat and welcoming.

The role requires strong communication, excellent organizational skills, and the ability to multitask in a fast-paced environment while supporting daily office operations with Word, Excel, and Google Suite proficiency.

Qualifications

• Minimum high school education required.
• Customer service / receptionist experience preferred.
• Excellent verbal communication skills required.
• Strong organizational skills with keen attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Word, Excel, and Google Suite.
• Operate basic office equipment (fax, copier, postage meter, etc.).

Responsibilities

• Answer phone calls and direct calls to appropriate staff, providing basic information.
• Provide callers with accurate information about Environmental Air Systems.
• Maintain lobby/reception area cleanliness and organization of materials.
• Order and organize office supplies; arrange catering as needed.
• Assist in setting up conference rooms and managing room schedules.
• Maintain visitor log and coordinate with janitorial/maintenance as needed.
• Support office operations and assist officer personnel as required.

Skills

Customer service

Verbal communication

Organizational skills

Multi-tasking

Attention to detail

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Google Suite

Job description

Environmental Air Systems is seeking a professional receptionist to be the welcoming first point of contact for employees, clients, and visitors at our High Point office. You will manage front desk duties, answer calls, provide information, and keep the lobby neat and welcoming.

The role requires strong communication, excellent organizational skills, and the ability to multitask in a fast-paced environment while supporting daily office operations with Word, Excel, and Google Suite proficiency.