Guest Experience Lead - Front Desk & On-Duty Pro

Crescent Hotels & Resorts; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Benefits plan for associates and your/

401K matching

Flexible scheduling

Discounts at Crescent properties

Complimentary parking

Employee meals

Job summary

Crescent Hotels & Resorts is seeking a friendly Front Desk Agent for the Hilton Columbus Polaris in Columbus, OH. You will deliver exceptional guest service, handle check-ins/outs, and serve as a liaison with other departments to ensure seamless experiences for our guests.

We offer competitive wages, a comprehensive benefits plan, 401K matching, flexible scheduling, and discounts at Crescent properties across North America. Join us to shine in a supportive team where you belong.

Qualifications

• Shows intense and eager enjoyment and interest
• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities – notice of rights under federal employment laws.

Responsibilities

• Front desk agent duties include guest satisfaction, service recovery, and acting as the manager on duty, liaising with other departments.
• Shifts include days, evenings and weekends to fit personal schedules.

Job description

Crescent Hotels & Resorts is seeking a friendly Front Desk Agent for the Hilton Columbus Polaris in Columbus, OH. You will deliver exceptional guest service, handle check-ins/outs, and serve as a liaison with other departments to ensure seamless experiences for our guests.

We offer competitive wages, a comprehensive benefits plan, 401K matching, flexible scheduling, and discounts at Crescent properties across North America. Join us to shine in a supportive team where you belong.