Guest Experience Lead - Front Desk

Witham Family Hotels; Bar Harbor (ME); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Paid Personal Leave

Telehealth Services

Dental and Vision Insurance

End of Season Bonus

Heating Savings Program

Referrals Bonus

Discounts on hotel services

Employee Assistance Program

Annual Flu Shot Clinic

Employee Recognition Programs

Charitable Contributions

Job summary

A prestigious hotel group in Bar Harbor, Maine, is hiring a Full-Time Seasonal Front Desk Supervisor. This role focuses on overseeing front desk operations, leading a team to deliver exceptional service, and creating a welcoming environment for guests. The ideal candidate will have previous hospitality experience, strong leadership skills, and a passion for guest service. This position runs from spring through fall, with a starting wage of $22 per hour, plus various benefits including paid personal leave and discounts on hotel services.

Qualifications

• Experience in hospitality or front desk management.
• Strong leadership capabilities.
• Proficient communication skills.

Responsibilities

• Supervise front desk operations and ensure guest satisfaction.
• Manage room assignments and guest requests.
• Lead and train front desk staff effectively.

Skills

Leadership skills

Communication skills

Problem-solving skills

Attention to detail

Multitasking

Education

Previous hospitality or front desk experience

Tools

Front desk software

Job description

A prestigious hotel group in Bar Harbor, Maine, is hiring a Full-Time Seasonal Front Desk Supervisor. This role focuses on overseeing front desk operations, leading a team to deliver exceptional service, and creating a welcoming environment for guests. The ideal candidate will have previous hospitality experience, strong leadership skills, and a passion for guest service. This position runs from spring through fall, with a starting wage of $22 per hour, plus various benefits including paid personal leave and discounts on hotel services.