Guest Experience Lead - Flexible Hours & Growth

McDonald's Restaurants Limited; Raleigh (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Paid time off (2% of gross earnings)

Archways to Opportunity education

Discount programs

Free meals / meal discounts

Job summary

McDonald’s Restaurants Limited is hiring a Guest Experience Leader in a corporate owned restaurant. You’ll greet guests, assist with ordering, help with kiosks, ensure guest satisfaction and support the team in a fast-paced environment.

This part-time position offers a competitive pay, benefits including medical/dental/vision, 401k with matching, paid time off, and education programs through Archways to Opportunity. You must be 16 or older.

Qualifications

• Greeting guests and communicating with them while ordering.
• Assisting guests with using the ordering kiosks.
• Helping customers who need extra hands.
• Ensuring guests are satisfied with their food and service.
• Ensuring kids receive a kid treat.
• Handling concerns and feedback with the team.

Responsibilities

• Greet guests and take part in order help.
• Assist guests with kiosks and questions.
• Provide extra hands where needed and support teammates.
• Check satisfaction after meals and address issues.
• Promote and ensure kids receive treats when appropriate.

Skills

Guest greeting

Customer service

Team communication

Kiosk assistance

Food service basics

Tools

Kiosk usage

Job description

McDonald’s Restaurants Limited is hiring a Guest Experience Leader in a corporate owned restaurant. You’ll greet guests, assist with ordering, help with kiosks, ensure guest satisfaction and support the team in a fast-paced environment.

This part-time position offers a competitive pay, benefits including medical/dental/vision, 401k with matching, paid time off, and education programs through Archways to Opportunity. You must be 16 or older.