Guest Experience Champion — Flexible Scheduling

McDonald's Restaurants Limited; Marshalltown (IA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Training & advancement

Direct deposit

401k plan

Medical benefits

Job summary

McDonald's is hiring a Guest Experience Leader to welcome guests, resolve concerns, and maintain a clean, friendly restaurant environment. You’ll lead the guest experience on shift, support teammates, and promote the McDonald’s App, Mobile Order & Pay features.

This role offers flexible scheduling, competitive pay, and benefits including free meals, tuition assistance, health insurance, and retirement planning. Join a team focused on service excellence and everyday hospitality.

Qualifications

• To be successful in this position, you’ll need a humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow; and
• The ability to communicate effectively and anticipate customer needs

Responsibilities

• Lead the guest experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and resolve to their satisfaction
• Teamwork: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Promote promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Skills

Guest service

Communication skills

Teamwork

Desire to learn

Hospitable demeanor

Job description

McDonald's is hiring a Guest Experience Leader to welcome guests, resolve concerns, and maintain a clean, friendly restaurant environment. You’ll lead the guest experience on shift, support teammates, and promote the McDonald’s App, Mobile Order & Pay features.

This role offers flexible scheduling, competitive pay, and benefits including free meals, tuition assistance, health insurance, and retirement planning. Join a team focused on service excellence and everyday hospitality.