Guest Experience Lead | Flexible Scheduling & Benefits

McDonald's; Los Angeles (CA); On-site; USD 27,552 - 31,312; Full time

Benefits offered by this job

Competitive pay from $20 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Los Angeles seeks a Guest Experience Lead to ensure customer satisfaction and a welcoming environment. The ideal candidate will lead guest interactions, resolve concerns, and promote team collaboration. Offering competitive pay starting at $20/hour, employee discounts, and more, this full-time role values a humble and hospitable approach. Great opportunity for those passionate about service.

Qualifications

• Ability to check in with guests and make sure they are enjoying themselves.
• Handle guest concerns and provide resolution to their satisfaction.
• Work hand in hand with the team to maintain a welcoming, friendly, and clean environment.
• Offer expert insight into promotions and benefits of the McDonald’s App.

Responsibilities

• Lead the guest experience.
• Handle guest concerns effectively.
• Maintain a clean restaurant environment.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Desire to learn and grow

Effective communication

Job description

A leading fast-food chain in Los Angeles seeks a Guest Experience Lead to ensure customer satisfaction and a welcoming environment. The ideal candidate will lead guest interactions, resolve concerns, and promote team collaboration. Offering competitive pay starting at $20/hour, employee discounts, and more, this full-time role values a humble and hospitable approach. Great opportunity for those passionate about service.