Guest Experience Lead - Flexible Hours & Growth

McDonald's; Los Angeles (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Hourly wage & tips

Medical, dental and vision

401k with matching

Paid sick Time

Education opportunities

Discount programs

Free meals / meal discounts

Job summary

McDonald’s is hiring a Guest Experience Leader in our Los Angeles area. You’ll greet guests, help with ordering and kiosks, and support customers to ensure a positive dining experience. The role emphasizes teamwork, a positive attitude, and providing great service in a fast‑paced environment.

We offer competitive hourly pay, benefits, and opportunities for growth. You must be 16+ and able to work between 8am and 8pm in a corporate‑owned restaurant setting.

Qualifications

• Outstanding attitude and willingness to learn and grow.
• Ability to excel in a fast-paced, team environment.

Responsibilities

• Greet guests and assist with ordering and kiosks.
• Offer help to guests needing extra assistance.
• Check in with guests after meal to ensure satisfaction.
• Ensure kids receive a kid treat when appropriate.
• Address concerns and feedback with customers.
• Communicate feedback to restaurant team to improve service.

Skills

Customer service

Team player

Flexible scheduling

Effective communication

Job description

McDonald’s is hiring a Guest Experience Leader in our Los Angeles area. You’ll greet guests, help with ordering and kiosks, and support customers to ensure a positive dining experience. The role emphasizes teamwork, a positive attitude, and providing great service in a fast‑paced environment.

We offer competitive hourly pay, benefits, and opportunities for growth. You must be 16+ and able to work between 8am and 8pm in a corporate‑owned restaurant setting.