Guest Experience Lead - Flexible Hours & Growth

McDonald's; Los Angeles (CA); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Training opportunities

401k plan

Medical benefits

Dental benefits

Vision benefits

Job summary

A leading fast-food chain in Los Angeles seeks a Guest Experience Lead to enhance customer satisfaction. You'll be responsible for ensuring guests enjoy their time, addressing concerns, and fostering teamwork in a friendly atmosphere. Ideal candidates will have a passion for service, strong communication skills, and a desire to grow. The position offers competitive pay starting from $14.50, employee discounts, and various benefits including medical and dental care.

Qualifications

• Ability to lead and check in with guests.
• Handle guest concerns satisfactorily.
• Facilitate teamwork in a friendly restaurant environment.

Responsibilities

• Lead guest experiences to ensure satisfaction.
• Handle and resolve guest concerns.
• Work with a team to maintain a clean environment.
• Provide information on promotions and app features.

Skills

Humble and hospitable demeanor

Passion for helping others

Desire to learn and grow

Effective communication

Anticipate customer needs

Job description

A leading fast-food chain in Los Angeles seeks a Guest Experience Lead to enhance customer satisfaction. You'll be responsible for ensuring guests enjoy their time, addressing concerns, and fostering teamwork in a friendly atmosphere. Ideal candidates will have a passion for service, strong communication skills, and a desire to grow. The position offers competitive pay starting from $14.50, employee discounts, and various benefits including medical and dental care.