Guest Experience Lead — Flexible Hours & Growth

McDonald's; Los Angeles (CA); On-site; USD 27,552 - 31,312; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Training opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant in Los Angeles is seeking a Guest Experience Lead to ensure guest satisfaction by addressing concerns and providing friendly service. This entry-level role offers competitive pay ranging from $20.00 to $22.73 per hour, with additional incentives and benefits like employee discounts, tuition reimbursement, and paid sick leave. Join a team that values learning and hospitality in a dynamic restaurant environment.

Qualifications

• Desire to learn and grow.
• Ability to anticipate customer needs.

Responsibilities

• Lead the experience by checking in with guests.
• Handle guest concerns and provide resolution.
• Work with your team for a welcoming environment.
• Advise on promotions and app features.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Ability to communicate effectively

Job description

A leading fast-food restaurant in Los Angeles is seeking a Guest Experience Lead to ensure guest satisfaction by addressing concerns and providing friendly service. This entry-level role offers competitive pay ranging from $20.00 to $22.73 per hour, with additional incentives and benefits like employee discounts, tuition reimbursement, and paid sick leave. Join a team that values learning and hospitality in a dynamic restaurant environment.