Guest Experience Lead Flexible Growth Role

McDonald's; Los Angeles (CA); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Competitive pay from $14.50

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A global fast-food chain in Los Angeles is looking for a Guest Experience Lead to ensure high guest satisfaction. You will lead team efforts to create a welcoming environment while addressing guest concerns. Ideal candidates will have a passion for service and effective communication skills. This position offers competitive pay, flexible hours, and various benefits including employee discounts and tuition reimbursement.

Qualifications

• A desire to learn and grow is essential.
• Understanding teamwork is key to maintaining ambiance.

Responsibilities

• Lead the guest experience and check in with guests.
• Handle guest concerns and provide satisfactory resolutions.
• Work with the team to maintain a friendly and clean environment.
• Offer insights into promotions and app features.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Ability to communicate effectively

Job description

A global fast-food chain in Los Angeles is looking for a Guest Experience Lead to ensure high guest satisfaction. You will lead team efforts to create a welcoming environment while addressing guest concerns. Ideal candidates will have a passion for service and effective communication skills. This position offers competitive pay, flexible hours, and various benefits including employee discounts and tuition reimbursement.