Guest Experience Lead - Flexible Schedule & Growth

McDonald's; Tampa (FL); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Competitive pay from $14.50

Employee discounts and free meals

Paid sick leave and paid time off

Tuition reimbursement and educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant in Tampa is seeking a Guest Experience Lead to enhance customer satisfaction. This full-time position offers flexible scheduling, competitive wages starting from $14.50, and comprehensive benefits including training opportunities and medical coverage. The ideal candidate will possess strong communication skills and a passion for customer service, working closely with the team to ensure a positive guest experience.

Qualifications

• Passion for helping and serving others.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead guest experience and ensure satisfaction.
• Handle guest concerns and provide solutions.
• Maintain a welcoming and clean restaurant environment.

Skills

Customer service

Teamwork

Communication

Problem-solving

Job description

A leading fast-food restaurant in Tampa is seeking a Guest Experience Lead to enhance customer satisfaction. This full-time position offers flexible scheduling, competitive wages starting from $14.50, and comprehensive benefits including training opportunities and medical coverage. The ideal candidate will possess strong communication skills and a passion for customer service, working closely with the team to ensure a positive guest experience.