Guest Experience Lead — Flexible Hours & Growth

McDonald's; Miami (FL); On-site; USD 20,319 - 23,088; Part time

Benefits offered by this job

Competitive pay from $14.75 per hour

Employee discounts and free meals

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant is seeking a Guest Experience Lead in Miami, Florida. This role focuses on ensuring guests have a pleasant experience, addressing concerns, and promoting the restaurant's features. Candidates should possess a welcoming demeanor and strong communication skills. The position offers competitive pay starting at $14.75 per hour and includes several benefits such as discounted meals and tuition reimbursement.

Qualifications

• Humble and hospitable demeanor required.
• Passion for serving others and helping teammates.
• Desire to learn and grow within the role.
• Effective communication skills to anticipate customer needs.

Responsibilities

• Check in with guests to ensure enjoyment.
• Handle guest concerns and provide resolutions.
• Work with team to maintain a clean environment.
• Offer insights on promotions and app features.

Skills

Customer service

Teamwork

Communication

Problem solving

Job description

A leading fast-food restaurant is seeking a Guest Experience Lead in Miami, Florida. This role focuses on ensuring guests have a pleasant experience, addressing concerns, and promoting the restaurant's features. Candidates should possess a welcoming demeanor and strong communication skills. The position offers competitive pay starting at $14.75 per hour and includes several benefits such as discounted meals and tuition reimbursement.