Guest Experience Lead: Flexible Schedule & Growth

McDonald's; Avon Park (FL); On-site; USD 19,286 - 21,917; Full time

Benefits offered by this job

Competitive pay between $14.00 – $15.91 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A global fast-food chain in Florida is seeking a Guest Experience Leader to ensure customer satisfaction and a welcoming atmosphere. Responsibilities include engaging with guests, resolving concerns, and collaborating with the team to maintain restaurant standards. Ideal candidates should have a passion for service, effective communication skills, and a team-oriented mindset. The position offers competitive pay, employee benefits, and a supportive work environment.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Check in with guests and make sure they are enjoying themselves.
• Handle guest concerns and provide resolution to their satisfaction.
• Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Offer expert insight into promotions and features of the McDonald's App.

Skills

Hospitality

Customer service

Effective communication

Teamwork

Job description

A global fast-food chain in Florida is seeking a Guest Experience Leader to ensure customer satisfaction and a welcoming atmosphere. Responsibilities include engaging with guests, resolving concerns, and collaborating with the team to maintain restaurant standards. Ideal candidates should have a passion for service, effective communication skills, and a team-oriented mindset. The position offers competitive pay, employee benefits, and a supportive work environment.