Guest Experience Lead — Flexible Hours & Growth

McDonald's; Pinellas Park (FL); On-site; USD 19,630 - 22,317; Full time

Benefits offered by this job

Competitive pay from $14.25 to $16.20 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant is searching for a Guest Experience Lead in Pinellas Park, Florida. This role is vital for enhancing guest satisfaction and involves leading the experience, resolving guest concerns, and collaborating with the team. Ideal candidates should be passionate about service and possess effective communication skills. The position offers competitive pay, flexible scheduling, and various benefits including employee discounts and medical insurance.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Check in with guests and ensure they are enjoying themselves.
• Handle guest concerns and provide resolution to their satisfaction.
• Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Offer expert insight into promotions and benefits of utilizing the McDonald’s App.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Desire to learn and grow

Effective communication

Job description

A leading fast-food restaurant is searching for a Guest Experience Lead in Pinellas Park, Florida. This role is vital for enhancing guest satisfaction and involves leading the experience, resolving guest concerns, and collaborating with the team. Ideal candidates should be passionate about service and possess effective communication skills. The position offers competitive pay, flexible scheduling, and various benefits including employee discounts and medical insurance.