Guest Experience Lead: Flexible Schedule & Growth

McDonald's Restaurants Limited; Monahans (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive starting pay

Flexible Scheduling

Training and advancement opportunities

Tuition reimbursement and/or education

Make The Grade incentive

Be paid for top grades

Job summary

McDonald's is seeking a Guest Experience Leader to ensure a positive guest experience. You will check in with guests, address concerns, and collaborate with the team to meet goals while delivering friendly service and promoting the McDonald’s App and promotions.

Role requires standing for extended periods, ability to lift up to 50 pounds, and a Texas food handler certificate. Training and advancement opportunities are available, with tuition reimbursement after hire.

Qualifications

• Friendly demeanor and hospitable attitude.
• Strong desire to help and serve others.
• Willingness to learn and grow across roles.
• Able to communicate effectively and anticipate needs.
• Able to stand for long periods and lift up to 50 lbs.
• Possess a Texas food handler certificate.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring they enjoy their visit.
• Address guest concerns and provide timely, satisfactory resolutions.

Skills

Customer service

Communication

Teamwork

Time management

Job description

McDonald's is seeking a Guest Experience Leader to ensure a positive guest experience. You will check in with guests, address concerns, and collaborate with the team to meet goals while delivering friendly service and promoting the McDonald’s App and promotions.

Role requires standing for extended periods, ability to lift up to 50 pounds, and a Texas food handler certificate. Training and advancement opportunities are available, with tuition reimbursement after hire.