Guest Experience Lead — Flexible Hours & Growth

McDonald's Restaurants Limited; East Cleveland (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision

401k

Paid time off

Education programs

Free meals

Job summary

McDonald’s operates a guest‑centric restaurant team and is seeking a Guest Experience Leader to help create positive moments for guests. You’ll greet customers, assist with ordering and kiosks, and support busy service periods with a friendly, can‑do attitude.

Applicants must be at least 16 years old and capable of thriving in a fast-paced, team environment, while enjoying competitive pay and access to benefits. Training will be provided to grow skills and advance opportunities.

Qualifications

• Outstanding attitude and willingness to learn and grow.
• Ability to excel in a fast-paced, team environment.

Responsibilities

• Greet guests and assist with ordering and kiosks.
• Provide help to guests needing extra hands.
• Check back with guests to ensure satisfaction and address needs.
• Ensure kids receive a kid treat when appropriate.
• Handle guest concerns and communicate feedback to the restaurant team.
• Collaborate with team to deliver great guest experiences.

Skills

Outstanding attitude

Willingness to learn

Team orientation

Job description

McDonald’s operates a guest‑centric restaurant team and is seeking a Guest Experience Leader to help create positive moments for guests. You’ll greet customers, assist with ordering and kiosks, and support busy service periods with a friendly, can‑do attitude.

Applicants must be at least 16 years old and capable of thriving in a fast-paced, team environment, while enjoying competitive pay and access to benefits. Training will be provided to grow skills and advance opportunities.