Guest Experience Leader - Flexible Scheduling & Growth

McDonald's; South Miami Heights (FL); On-site; USD 16,479 - 23,470; Part time

Benefits offered by this job

Competitive pay from $14.50

Employee discounts and free meals

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant is seeking a Guest Experience Lead in South Miami Heights, Florida. You'll ensure a positive environment by checking in with guests, addressing concerns, and guiding your team in providing excellent service. Ideal candidates should possess a passion for service, effective communication skills, and a humble demeanor. The role offers competitive pay and various perks, including employee discounts and educational assistance.

Qualifications

• Ability to communicate effectively and anticipate customer needs.
• Passion for helping and serving others, including both customers and team members.
• Desire to learn and grow in a fast-paced environment.

Responsibilities

• Lead the experience by checking in with guests.
• Handle guest concerns and provide solutions.
• Work collaboratively with the team to maintain a friendly restaurant environment.
• Offer guidance on promotions and McDonald’s App features.

Skills

Humble demeanor

Passion for service

Effective communication

Teamwork

Job description

A leading fast-food restaurant is seeking a Guest Experience Lead in South Miami Heights, Florida. You'll ensure a positive environment by checking in with guests, addressing concerns, and guiding your team in providing excellent service. Ideal candidates should possess a passion for service, effective communication skills, and a humble demeanor. The role offers competitive pay and various perks, including employee discounts and educational assistance.