Guest Experience Lead - Flexible Hours & Growth

McDonald's; Kailua CDP (HI); On-site; USD 23,419 - 26,615; Full time

Benefits offered by this job

Competitive pay from $17 per hour

Employee discounts

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food restaurant in Kailua, Hawaii, is seeking a Guest Experience Lead to enhance the customer experience. The role involves checking in with guests, solving concerns, and working closely with the team. A humble demeanor, communication skills, and a passion for service are crucial. This position offers competitive pay starting from $17 per hour and includes various benefits such as employee discounts and tuition reimbursement.

Qualifications

• Humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively.

Responsibilities

• Lead the experience by checking in with guests.
• Handle guest concerns and provide solutions.
• Work with the team to maintain a clean environment.
• Offer insights into promotions and app features.

Skills

Customer service skills

Teamwork

Communication skills

Job description

A leading fast-food restaurant in Kailua, Hawaii, is seeking a Guest Experience Lead to enhance the customer experience. The role involves checking in with guests, solving concerns, and working closely with the team. A humble demeanor, communication skills, and a passion for service are crucial. This position offers competitive pay starting from $17 per hour and includes various benefits such as employee discounts and tuition reimbursement.