Guest Experience Lead - Flexible Hours & Growth

McDonald's Restaurants Limited; Carrizo Springs (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free meals

Free uniforms

Flexible scheduling

Paid time off

Job summary

Mendoza-Pacheco Family, operating a McDonald’s franchise in Texas, is hiring for a Guest Experience Leader. You will greet guests, assist with ordering, and help guests using kiosks while ensuring a friendly, fast-paced service that keeps customers satisfied.

Join a team focused on guest satisfaction, teamwork, and growth opportunities. Flexible scheduling and benefits are offered, with a path to advancement within the franchise network.

Qualifications

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Offering assistance to those needing extra hands.
• Checking with guests to ensure satisfaction.
• Ensuring kids receive a kid treat.
• Handling concerns and feedback.

Responsibilities

• Greet guests and help with ordering.
• Assist guests using kiosks and technology.
• Provide extra help to guests as needed.
• Check in with guests after meals for satisfaction.
• Handle concerns and escalate if needed.
• Communicate feedback to restaurant team.

Skills

Greeting guests and ordering

Kiosk assistance

Guest assistance

Customer feedback

Closing casual conversations

Handling concerns

Job description

Mendoza-Pacheco Family, operating a McDonald’s franchise in Texas, is hiring for a Guest Experience Leader. You will greet guests, assist with ordering, and help guests using kiosks while ensuring a friendly, fast-paced service that keeps customers satisfied.

Join a team focused on guest satisfaction, teamwork, and growth opportunities. Flexible scheduling and benefits are offered, with a path to advancement within the franchise network.