Store Experience Lead & Key Holder

Anthropologie; City of Niagara Falls (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Anthropologie in New York is seeking a Key Holder to support store leadership in delivering exceptional customer experiences, driving sales, and overseeing daily operations. You will collaborate with leadership to maintain an inviting environment and ensure omni-channel service excellence.

The role emphasizes mentoring team members, participating in onboarding, and helping with in-store processes, while upholding brand standards and a positive store culture.

Qualifications

• Experience in retail leadership roles.
• Ability to work flexible hours including nights, weekends, and holidays.
• Passion for the Anthropologie brand and customer experience.

Responsibilities

• Collaborates with store leadership to cultivate an inviting customer environment and drive sales metrics.
• Mentors and supports the associate team, including onboarding and training.
• Supports daily store operations, omni-channel services, and visual standards.

Skills

Leadership experience

Team player

Flexible hours

Anthro brand fan

Eagerness to learn

Job description

Anthropologie in New York is seeking a Key Holder to support store leadership in delivering exceptional customer experiences, driving sales, and overseeing daily operations. You will collaborate with leadership to maintain an inviting environment and ensure omni-channel service excellence.

The role emphasizes mentoring team members, participating in onboarding, and helping with in-store processes, while upholding brand standards and a positive store culture.